Overview
In August 2026, we discovered that some Song Meter Mini 2 (Li-ion) and Song Meter Mini Bat 2 (Li-ion) recorders shipped to customers with a component called a "jumper" left uninstalled. The affected recorders were shipped from Wildlife Acoustics' U.S. headquarters between May and August of 2026. This applies only to some lithium-ion recorders and does NOT affect any AA recorders.
There are two symptoms caused by this missing jumper:
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The total battery life of the Song Meter is reduced by approximately 10%.
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The battery voltage reported by the Song Meter in the Configurator app and in the recorder’s summary file is 0.3–0.4 V lower than expected.
For example, a single, freshly charged 18650 battery will read as 3.8 V instead of the accurate 4.2 V.
Aside from these two symptoms, the affected recorders remain functional, and you may continue to use them.
We sincerely apologize for this error. We have identified how it occurred during manufacturing and are working with our manufacturer to correct all unshipped inventory and prevent the issue going forward. To address this error, there are two possible remedies (described in detail further down):
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You may send any affected recorders back to a Wildlife Acoustics service center for a warranty repair.
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You may perform the repair yourself using the instructions provided below and an optional repair kit we can provide at no charge. The repair requires common tools and can be completed in under five minutes.
Identify Affected Recorders
About this task
The affected Song Meter recorders were shipped from Wildlife Acoustics headquarters to US customers and international resellers between May and August of 2026. They belong to a known list of serial numbers, and many were repaired by Wildlife Acoustics or its resellers and service centers before they were shipped to customers.
Procedure
What to do next
Send Song Meters with Missing Jumper to a Service Center
About this task
You may send any affected recorders in for repair now or at a later date when they are not in active use. Wildlife Acoustics service centers will install the missing jumper and ship the repaired recorders back to you for no charge.
Procedure
- Contact Wildlife Acoustics Support as soon as possible, even if you will not be able to ship your recorders until a later date.
- Please provide the serial number of each Song Meter you have identified as needing repair.
Install a Missing Jumper on a Song Meter Mini 2 (Li-ion) or Song Meter Mini Bat 2 (Li-ion)
About this task
If you do not wish to send your Song Meter Mini 2 (Li-ion) or Song Meter Mini Bat 2 (Li-ion) to a Wildlife Acoustics service center for repair, you can install the missing jumper yourself using inexpensive and widely available tools.
You can request a free repair kit from Wildlife Acoustics containing the following supplies, or you purchase them through a third-party source:
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Manual screwdriver with a size T10 Torx bit
Torx screwdrivers are available at hardware stores and online retailers.
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2-position jumper with a pitch of 0.100 in (2.54 mm)
Jumpers, also known as “shunts” or “bridges”, are available at online retailers and hobby electronics stores. One example of a suitable jumper is the Sullins Connector Solutions SPC02SYAN.
- Replacement Status LED Key label
The replacement label is included for the optional step of covering the holes left in the existing label.
You will also need the following tools, not included in the Wildlife Acoustics repair kit:
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Awl, pointed screwdriver, wooden pencil, or similar tool for piercing the Status LED Key label
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(Optional) Tweezers
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Black permanent marker
Procedure
The following is an optional step to cover the holes in the
Status LED Key label. The holes are purely cosmetic and
do not affect the Song Meter's functionality or weatherproofing.
Results
The Song Meter will now report its battery voltage accurately, and its full battery life will be restored.
Other factors, such as temperature and SD card power consumption, will still cause battery life to vary across deployments. See the Song Meter Mini 2 User Guide or Song Meter Mini Bat 2 User Guide for details.