If you encounter an issue with your SMART System and contact Wildlife Acoustics Support, they may ask you to generate a file containing copies of your SMART system's configuration and recent log files. This can help Wildlife Acoustics Support recreate and diagnose the issue.
About this task
A dump file is a .zip archive that includes the following information:
- Microphone settings and schedules, including any schedules or settings profiles not currently in use
- SMART Controller logs
- System settings, including
rsynclogin credentials
Procedure
- Connect to the SMART Control Panel and go to Maintenance.
- Select Create Diagnostic Dump File.